Building Disputes – How they are won and how they are lost

Building Disputes – How they are won and how they are lost

20 Nov 2023

The law is not that mysterious a discipline; by and large, when a decision is handed down, the reasons expounded for loss and victory are based upon common sense and logic. The loss is thus rarely attributable to the fault of the decision maker as his or her judicial mandate is limited to digesting the facts, listening to the arguments, and then following the precedents to divine the judgement. Sometimes decision makers of first instance get it wrong, but the wrong is typically righted on appeal.

So why do litigants lose building cases? Why do some lawyers proceed to trial in circumstances where both parties are confident of victory yet both opponents are mindful of the fact for there to be a victor there will have to be a loser?

  • defective building work
  • time overruns
  • overpayments or cost overruns
  • monies being owed to builders and contractors

As building disputes are so very technical in nature, it follows that the role of the expert witness is paramount. A lawyer is not qualified to inspect and diagnose the cause of construction failure. It would be negligent for a construction lawyer to presume in such matters, and he or she would not be indemnified by an insurer for venturing into the expert witness terrain.

So there is a case to argue that the role of the expert witness in a construction dispute is even more impactful than that of the lawyer. The lawyer after all, in getting a case trial ready, provides the theatre for the experts to persuade a decision maker that their technical diagnoses and costings are more compelling than those of their opponents. Sure there might be legal arguments concerning contractual interpretation and repudiation, but it is the technical diagnostics that tend to shape the size of the award for quantum.

So one’s choice of technical expert is very, very important. This being the case, when one engages a technical expert, it is crucial to look for:

  • someone in possession of the relevant skill sets, be they costing, engineering, construction or design.
  • an expert with whom one is familiar with; a person that is held in high esteem.
  • integrity, candour and a spine – no one likes surprises, so it’s not about the expert telling you what you want to hear. One needs the truth, which may not always align with that the client’s position. Hence you need an expert who can stand up for him or herself, won’t be led and backs a position.
  • eloquence, as the expert has to be persuasive in the giving of expert opinion.
  • unflappability, as expert witnesses will be subjected to the blowtorch of cross examination where the opponent will seek to discredit and sometimes humiliate the expert to nullify the effectiveness of the testimony.
  • experience giving testimony in court; the court is no place to “road test”.

Alas, unless one has a “road tested relationship with an expert” the only way one can locate experts of higher calibre is by way of word of mouth. Otherwise it can be tantamount to a lottery, because there is no expert accreditation or registration regime. Expert witnesses are not found in the categories of building practitioner registrants, so they do not come under the jurisdiction of any oversight body like the VBA. Unlike lawyers and doctors, there is no ability to strike an expert off the roll, because there is no roll.

Furthermore there is no recognised qualification in expert witness testimony, nor is there any requirement by law that they be insured. If a lawyer is negligent in a building case, regardless of whether it is due to an overreliance upon expert evidence or other factors, the aggrieved knows the solicitor by law is required to be insured. No such luck for the aggrieved with the expert.

Troublingly, in 30 years of practice, during which time the writer has been involved in thousands of building disputes, the writer has never witnessed a plaintiff expert agreeing with a defendant expert on diagnosis and costing. The writer is not going to speculate on the reasons for the divergence, but the contrary nature of expert evidence has become part of the DNA of building disputes. This is a very serious problem in the dispute resolution dynamic. The inability of the system to facilitate expert opinion convergence of opinion is, in this writers view, the greatest factor that influences the winning or losing of cases. 

Although there are specialist construction lawyers, some legal generalists take on briefs that are well outside their comfort zone. Unfamiliar with the relevant statutes, case law and contracts and lacking intel regarding where to find the best technical expertise, non-specialist lawyers can flounder. This is particularly true when they come up against a seasoned and battle hardened construction lawyer. 

But even if one chances upon a construction law expert, it is critical that the client provides accurate and comprehensive instructions. It is equally critical that the lawyer, flanked by the expert witness, provides a very candid risk assessment in writing of the strengths and weaknesses of the case. A failure to risk proof the case can culminate in unsatisfactory outcomes.

Insurers, sometimes known as professional litigants, always insist that their lawyers as soon as practicable provide a written legal opinion that clinically and dispassionately analyses the liability risks and the quantum. Typically an insurance letter of advice template will have the following headings:

  • Facts and Chronology
  • Liability and Indemnity
  • Quantum
  • Best case Scenario
  • Worst Case Scenario
  • Likely Scenario
  • Reserve

The reserve will be calculated on the basis of the likely scenario.

The letter of advice will be updated regularly and any changes to the risk profile of the file will be factored into the advice. This type of rigour is conducive to no surprise litigation and assists with formulating of settlement offers. 

Litigation is by definition emotional and stressful, but emotion cannot be allowed to affect decision making, nor can ill-temper or anger, as these emotions can cloud one’s vision.

For the plaintiff, litigation is by and large about getting paid an amount of money that will place them in the position they should have been if matters hadn’t gone off the rails. Typically this will mean receiving a sum of monies that will fix defects and resolve associated expenses whilst spending as little money as possible. It’s pure mathematics.

For the defendant, in many instances the reality is that it’s about paying out as little money as possible, period. There is no largess in construction litigation, no generosity and there are no windfalls. So if a litigant thinks they will get a windfall by bringing pressure to bear upon the lawyer to tell them what they want to hear rather than what they will on balance get, the likelihood is that the result will be underwhelming. 

Over the years I have seen a lot of opponents who harbour unrealistic expectations. The truth always plays out in a court of law and the result invariably is close the real cost to fix and or complete, the real cost of delays. There’s no padding and no largess. It is thus incumbent upon the client’s lawyers and advisers to reality test to remove any false hope.

Despite repeated attempts by policy makers to reduce the cost of litigation, success has remained elusive. Construction litigation is very expensive and in their determination to spend less, litigants often choose advocates who charge less but at the end of the day achieve less for the clients. The top practitioners generally have a lot of work on and they don’t compete on the basis of fees. Rather, they compete on the basis of expertise.

Furthermore, the litigation team will typically involve a barrister, a solicitor and an expert witness, which costs a lot of money. The often exorbitant costs sometimes dictate that litigants simply can’t continue with their cases and this can culminate in loss, particularly if they are forced to become lay advocates.

If the parties can’t negotiate and settle their cases at mediation, they lose the ability to maintain control over their destiny. Once a matter goes to trial and a third party – the decision maker – assumes that control and determines one’s destiny, to the victor the spoils.

When a case is lost, it’s most often because the parties refuse to settle. The refusal would have been based upon underestimating the strength of the opponents case or naivety and insufficient appreciation of the dangers inherent in not settling.

Sadly, there is no silver bullet when it comes to resolving building disputes. If such panacea existed, no one would ever lose a case and trial advocates would be out of work.

Lovegrove & Cotton Lawyers to the building industry

For thirty years, Lovegrove & Cotton have represented builders, building surveyors and building practitioners in Melbourne, Canberra, Sydney and Queensland. Doyles Guide ranks Kim Lovegrove as one of the leading construction lawyers in Australia. Justin Cotton, likewise, is a leading Australian construction lawyer and widely respected in the building fraternity as evidenced by his recent elevation to Chairperson of the HIA Industrial Relations and Legal Services Committee, and member of the Regional Executive Committee, for HIA Victorian Chapter. Lovegrove & Cotton can help practitioners resolve any type of building dispute and are preeminent in the area of building practitioner advocacy. If you wish to engage the firm, feel free to contact us via our website or by emailing

For related Lovegrove and Cotton articles on building dispute resolution, please see:

How do I Resolve my Domestic Building Dispute (in Victoria)?

Compulsory Conferences – Domestic Building Dispute Resolution and the VCAT.

Mediation – Domestic Building Dispute Resolution and the VCAT.

The Domestic Building Dispute Resolution (DBDRV) – Victoria. 


This article is not legal advice and discusses its topic in only general terms. Should you be in need of legal advice, please contact Lovegrove & Cotton Lawyers and our experienced lawyers will assist you based on the facts and circumstances of your case.