Leaky Building Syndrome – a Comparison Between Australia, Canada and NZ
Will Australia follow in the footsteps of Canada and New Zealand and face it’s own leaky building syndrome?
Canada had the ‘leaky condo crisis’ – over four billion dollars’ expended on condo remediation work. New Zealand has had its own leaky building maelstrom, which has cost the country, according to some estimates, up to $NZD 23 billion.
Australia may be embarking upon it’s own journey, as more cases are being filed by strata communities and individual unit holders for leaky apartments.
The leaky building syndrome appears to be relatively new phenomenon, a modern-day industry-specific malaise. Looking to both Canada and New Zealand, can we determine whether Australia’s similar emerging symptoms can at least be contained?
Condominium owners bore the substantial brunt of the ‘leaky condos’. The highest estimates of properties affected are upwards of 31,000. It is very hard to be definitive about the number of ‘leakies’ in Canada and New Zealand as it can take many years before leaky flow ‘on effects’ are detected and acted on. Water damage can be a ‘slower burner’; hence, it may be some years down the track before the magnitude of the building fabric corruption becomes sufficiently pernicious to make the property at best problematic at worst uninhabitable.
Nevertheless, the problem in Canada, although not as dire as New Zealand, has assumed major proportions. In a report titled The Vancouver Experience, written by Don Hazleton of the Building Envelope Research Council and featured in a piece published by the Claddings Institute of New Zealand, it was stated that the leaky condo crisis has, in aggregate, resulted in the most expensive residential remediation paradigm in the history of Canada.
The cost of the Canadian leaky condo
In financial terms, more than $4 billion has so far been expended on remediation of leakies. According to research gathered in a background briefing paper prepared for the NZ Parliament in 2002 on leaky buildings, the average repair cost per apartment in a British Columbian leaky was $CA 23,000.
In terms of human cost, there has been a tremendous amount of unhappiness as large numbers of owners have become incarcerated in their own homes, captive to the funding of sometimes immense remediation costs and special levies. Sadly, many of the current victims are elderly and recipients of meagre incomes, as they are often a demographic that lives in abodes built in the 1980s.
In addition, as the area has become a fertile area for litigation, consumers have had to fund expensive lawsuits against some of the less altruistic elements of the construction industry, and the stress and financial burden of running these cases has been terrible for many litigants. Like New Zealand, the leaky building paradigm spawned a hybrid industry where a new breed of specialist lawyers and moisture diagnostic consultants carved out a new vocation.
Aforementioned pensioners face the greatest challenge in light of their dwindling revenue streams. By all accounts, according to an observation made by a previous New Zealand Minister for Construction Maurice Williamson, there does exist the ability for Canadian pensioners to have the remediation costs taken out of their estate when they die.
Health can also be affected be it mental health or respiratory ailments emanating from toxic mould.
Some of the factors that led to the rotten condo crises in Canada
Ill-conceived, compromised design and expedient construction methods garnished with shoddy workmanship were all factors that compromised construction outcomes.
However, one of the main causes of the rotten ‘condo crisis’ in Canada concerned fraught building envelope design and construction method. A 1998 Commission of inquiry found:
- design features were inappropriate for the climate;
- a reliance on face-sealed wall systems;
- a fundamental lack of awareness regarding principles of enclosure design suitable for climate;
- a lack of meaningful inspection at critical stages of construction; and
- the regulatory system was unable to understand that failures were occurring and failed to address them.
Another issue concerned the metamorphosis of Canadian building regulations that resulted in problems associated with condensation. Regulations passed in the 1980s introduced changes which required greater sealing of external walls to prevent infiltration of vapour from the interior of the building. Sealing of walls prevents the walls from “breathing” and drying out in warmer months.
Increased resort to acrylic mediums such as stucco rendering compounded the problem. When speaking of a [particular project] that was plagued by the leaky condo crisis in 2004, Times Colonist writer Malcolm Curtis wrote,
“water [can leak] into the building around windows and ‘joins’ in the stucco exterior…Like other condo buildings of the era, the [building] was well insulated but water entering the structure had nowhere to go. Workers are now ripping out the stucco and sodden insulation and will be installing a drainage system to ensure any seepage wicks away from the building.”
Typical of boom conditions, the 1980s bore witness to a hyper-competitive, cost-cutting environment that attracted too many constructors motivated by the commercial rather than the consumer imperative. In their haste to complete projects, they were less than vigilant in achieving sound quality outcomes. A lack of independent peer review precautions coupled with under resourced statutory inspectorates ensured that compromised construction outcomes were all too commonplace. The same could be said about the market conditions in New Zealand in the early 1990s.
Although most leakies in Canada concern condominiums, Canada (like NZ) has encountered major problems with leaky educational facilities which have required many millions of dollars’ worth of expenditure to rectify. In an article titled Leaky BC schools to cost millions to fix,  published by the Canadian Press on September 7th, 2008, it was reported that leaky schools would end up costing the taxpayer $CAD 380 million.
“Of just over 700 schools built across British Columbia at the height of the shoddy construction era…..almost 400 are leaky or being assessed for leaks,” the article said.
Like most affected jurisdictions, it was a combination of factors working in combination with a number of actors. The factors were ill-suited materials and the actors were under-qualified building practitioners.
Deficient building regulations and municipal laws ensured that building controls were not sufficiently utilitarian
Building codes were not kept abreast with the new modes or building design influences of the 1980s, nor did they adapt to ensure that the new design concepts were compatible with local climatic conditions and the realities these conditions bring. Design scenarios changed but regulations did not move with them with sufficient alacrity and sympathy.
The deficiencies in the inspectorial and oversight regime were compounded by a lack of independent peer review measures for various phases of construction. The net effect was that constructors not systemically motivated by best practice took short cuts or paid lip-service to adherence to regulatory codes and standards.
Problematic design ensured that exterior mediums such as walls and facia lacked sufficient precipitation resistance elements to prevent water ingress. In a bizarre twist, the late 1980s Californian-inspired designs became fashionable – bizarre in the sense that California is a far more arid jurisdiction and not climatically defined by the high levels of precipitation and hot and cold extremes that one associates with much of Canada. It thus beggared belief that design philosophies fashioned for totally different environments found their way into totally incompatible local habitat contexts.
In the late 1990s, a commission of inquiry into the ‘leaky condo crisis’ was initiated and chaired by David Barret. Many recommendations were forthcoming such as:
- the need to implement changes to codes and building regulations at both Federal and provincial level; and
- the establishment of licensing regimes for key construction actors, be they builders, designers and the like.
An interest-free loan program was initiated and ran for more than a decade. It gave homeowners the ability to obtain interest-free loans to finance remediation for their leaky condos.
Some Canadian municipal jurisdictions such as British Columbia amended their local laws and imposed far more prescriptive codified regimes particularly in respect of building envelopes design and build.
Mandatory requirements for rain screen installation upon exteriors emerged. Furthermore, there was insistence upon the deployment of building envelope specialists to review and inspect building envelopes. Correspondingly, the accreditation or licensing of such specialists evolved to ensure that purpose specific skill sets were brought to bear to improve moisture resilience and imperviousness in the as built dynamic.
But just when ‘one thought it was safe to go out into the water’, a second wave hit.
A piece in the Vancouver Sun in 2014 titled Leaky Condo Crisis rears its head again in B.C.  reported that:
“A second wave in British Columbia Leaky Condo crisis is beginning to emerge, fifteen years after the first one subsided.”
Strata managers, in disclosing the status of condo wear and tear and leaky legacy for the purposes of depreciation calculations, opined that some of the remediation works that had been carried out in previous years had failed to repair the original defects and deficiencies. This law firm has encountered the same dereliction in Australia, instances where remediation contractors have been engaged to repair leaky scenarios but in months to come, the ‘repairs’ have actually exacerbated the problem.
In a 2007 document produced by the British Columbia home protection offices, it was estimated that more than 71,000 condos that were built between 1982 and 1999 would experience leaks. A strata council member, Cherif Abdalla was quoted as saying that each condo owner was “looking at paying 71,000 dollars, which is putting residents – mostly seniors… in a tough spot.” Further, the Vancouver Sun piece cited the example of a Vancouver citizen who felt that it was likely that she was facing foreclosure because she couldn’t afford to finance $CAD 135,000 in repairs.
Leaky building syndrome NZ – ‘an unmitigated fiasco’
It is estimated that in the order of 80,000 New Zealand homes fell prey to the Leaky Building Syndrome. The financial fallout estimates range from anywhere between $NZD 11 billion and $NZD 23 billion. Although Peter Dyer, author of the book Rottenomicks has been quoted as saying that the “total cost to fix all New Zealand`s Leaky homes would be 47 billion dollars, probably” . When you consider that NZ relative to many countries has a tiny economy, the leaky building New Zealand disaster had (and continues to have) a more widespread and profound impact.
One of the strongest condemnations of New Zealand leaky home debacle can be found in a paper delivered to parliament by Sue Kedgley in 2011, titled Leaky Homes Caused by De-regulation prepared for Parliament. The paper was with respect to the Weathertight Homes Resolution Services (Assistance Package) Amended.
“We cannot emphasise sufficiently that the leaky building crisis is an unmitigated fiasco, the largest man-made fiasco in our history, with costs likely to be $ 22 billion“
The MP added that the number of people that would be affected by said fiasco would be approximately 80,000 people, and noted that the leaky home disaster was “An abject lesson in what happens in the huge cost of de-regulation.”
In the mid-1990s, the then NZ Building Industry Authority was heralding the brave new world of freed up building control. There were those that were evangelical in extolling the virtues of the NZ new performance-based code as being international best practice in terms of the prevailing de-regulationary ethos that had at the time captured the imagination of some of the politicians.
At the time, Kim Lovegrove (the principal writer of this piece) was pilloried for portraying a fairly pessimistic view of the new NZ Building Act and said code in an article written for the Construction Industry Bureau on the potential impact of the deregulatory reform initiatives. Central to the writer`s thesis was the idea that the new regime was ‘deregulationary but devoid of safeguards.’ It also inspired the said writer to pen a paper titled Deregulation with Safeguards that was presented in absentia to the Society of Fire Protection Engineers in Washington DC. The key tenet of the piece was: do not deregulate unless you generate safeguards that will ensure that the freedoms that are part and parcel to deregulation are not abused.
Said writer`s pessimism however was undercooked as none of us knew at the time the magnitude of that which would unfold over the next couple of decades in NZ.
For fear of belabouring the point, the debacle was hatched in the early 1990s in circumstances when the then Building Act was amended and less prescriptive regulations gained currency. In a background briefing paper prepared for Members of Parliament published on the November 6, 2002, it was stated that “the ramifications of the problem are wide-ranging…the undermining of confidence in an industry central to the NZ economy, the risk to the health and safety of homeowners from toxic mould and structural failure.”
The NZ press has maintained a constant vigil regarding the toll that the leaky debacle has visited upon Kiwis. The 2016 piece titled Wellington City Council reveals the true cost of leaky homes  reported that the leakies have cost billions of dollars with costs only expected to escalate as related health problems emerge. The piece noted there were second generation and sometimes even third generation leaky building repairs. The report concluded by laying blame on government “relaxation of building rules, local councils for signing off on consents and work… developers, designers and constructors.” The diagnostics are pretty similar to those of the Canadian experts on point.
The enormous cost of the New Zealand Leaky Building Syndrome
In 2009, Price Waterhouse Coopers was commissioned to prepare a report on the total cost of the LBS. It concluded that $NZD 12.2 billion would be the aggregate cost; other estimates exceed $NZD 20 billion. In 2014 Roger Levie, founder of Home Owners and Buyers Association of New Zealand (HOBANZ) was quoted to observe that only 15 per cent of leakies had been remediated and owners invariably footed the bill; anything up to 60 per cent of repair costs.
Some of the causal factors that gave rise to the LBS
Water penetration seeps into and inevitably corrupts building envelopes, cladding, and fascia. Moisture then assumes domicile in construction fabric and begins to corrupt the integrity of the material and building elements. The moisture is consistently topped up and abetted by high and regular rainfall, characteristic of a high precipitation country like New Zealand.
That environment results in the building’s timber framing staying wet, raising it’s moisture content to levels that allow fungal growth. It is the fungal growth that literally eats away at the timber framing that creates the structural and health risks of the inhabitants.
Non-treated radiated pine
In the mid-1990s when the building regulations changed or more precisely were “freed up”, they heralded a proliferation in the use of non-treated kiln dried radiate timber framing. This timber reduces the tolerance of buildings to moisture.
Timber framing began to emerge as a mainstream material for residential construction.
The above-mentioned Parliamentary Background paper also reported upon other factors that contributed to the leaky paradigm or matrix:
- inadequate flashings to facilitate channelling away of water;
- unsuitable or inadequate eaves and parapets;
- problematic cladding systems;
- the use of sealants that had a propensity to fail or weather in lieu of opting to use flashings; and
- problematic balconies that aided significant wind transported water penetration.
Damage control and the fallout
The costs have been huge and the impact upon many New Zealanders enormous. It has forced the government to overhaul its building regulations and return to more prescriptive regulation and has also culminated in the establishment of a more robust licensing regime from building practitioners. This regulation regime in part has been used the Victorian Building Practitioners Board as it’s template. (The BPB has been pretty much disbanded in Victoria and the remaining iteration is limited to presiding over old inquiries).
The NZ government also introduced initiatives to help individuals repair leaky homes. Under the Weathertight Home Resolution Services Act, individuals claiming for Leaky homes were able to make a claim through the Weathertight Homes Tribunal or make a claim through the Government’s Financial Assistance Package (FAP).
The FAP scheme began on July 23 2011 and expired on July 23 2016. It provided remuneration (under the Weathertight Homes Resolution Services Act) for costs involved with the process of ‘weather-tightening’ homes in New Zealand. It offered eligible applicants a contribution up to 50 per cent toward the costs of fixing a leaky home (25 per cent from the crown and 25 per cent from participating territorial authorities).
Such costs included approved repair work costs associated with necessary repairs identified in an approved weathertight repair plan.
In addition, associated costs not directly related to construction such as accommodation and storage and pre-repair valuation fees were entertained. These types of costs included fees for consultants, project management, contract workers’ insurance, surveyors, structural engineers, and remediation specialists. It may also include remuneration for alternative accommodation arrangements, of which the FAP scheme may cover 25 to 50 per cent of the total cost. However, any work that pertained to ‘betterment’ would not be covered under the scheme.
These costs would be scrutinised against finalised invoices for the project. The final costs of the project would therefore be established, confirming the costs of repairs based on the invoices, and this would take into account any variations that arose during the course of the repair.
The Tribunal has been running for a number of years but the litigation continues as class actions often take years to resolve. In the NZ leaky space, a tremendous amount of New Zealanders have been affected by the maelstrom.
The Australian experience?
A leaky building syndrome may be unfolding in Australia, although it has not yet reached the crescendo levels encountered in Canada and New Zealand. The ABC in 2017 published a piece titled Leaking Buildings, mould, and court battles; The dark side of the apartment boom.  It reported that with respect to Sydney, “a survey of strata owners conducted by the Research Centre in 2010 found that a startling 85 percent of respondents in buildings built since 2000 said their buildings were defective.” The same article also reported that according to one estimate, 70 per cent of the buildings leak.
The ABC also reported that the problem was not limited to NSW as the Victorian Building Authority harbored fears that “waterproofing was possibly a systemic issue.” Some Victorian consumer advocates already believe a crisis is unfolding but the real problem is the scale of the issue is largely unknown at this time.
The Australian Capital Territory is encountering it’s own leaky building syndrome. One of the most common causes of the leaky buildings in the ACT revolves around high rise balconies where the balcony floors are the same levels as the internal floors. Absent any downward sloping gradient on the balcony, wind blows rainfall onto the balcony joinery which invariably leaks into the apartments. This causes internal water pooling, water migration, carpet and joinery corruption and joinery and window frame rusting along with a whole host of other pernicious legacies.
An absence of proper balcony planter box tanking is another cause, as the planter boxes leak. In one class action that this firm had conduct of, the concrete planter boxes encountered serious water generated corruption “concrete cancer” and the leaks spread through a variety of seepage channels throughout the building. There were even stalactites in the underground garage. After a couple of years of the builder applying “band aid” remedies, the strata community instructed our firm to issue a class action against the builder. The dispute ultimately settled on the basis that the builder had to comprehensively waterproof the planter boxes to resolve the malaise.
To date, none of the Australian governments have introduced measures akin to those of their antipodean neighbor NZ. This is likely because the scale of the problem is thus far unknown. The principal writer of this piece would be very surprised if Australia does encounter a leaky building malaise of the magnitude of NZ. There was a time, a decade or so ago, when one drove from the airport to the Auckland CBD and one could observe an urban-scape that was blemished by a not insignificant number of multi-unit blocks covered in tarpaulins. Fortunately, one does not see same in Australia. But it is a work in progress and there is a noticeable increase in the amount of press on leaky homes and condos. Leaky building cases as a result of the issue range from class actions for strata communities to individual homes owners who have had to evacuate their own homes on account of toxic spore counts.
There is however, very significant consumer concern about the problems that afflict strata communities when confronted with the prospect of having to remediate their leaky abodes. Some of the strata communities don’t have the financial resources to mount a lawsuit against actors responsible for the design and construction of these buildings and one of the reasons they can’t afford to litigate is that they are compelled to spend great sums of money on remediation.
These concerns are reminiscent of those of their Canadian and New Zealand counterparts: shoddy workmanship, contractor insolvencies, winding up of phoenix companies, and mortgage foreclosures when homeowners can’t afford the remediation costs.
The take out
New Zealand and to an apparent lesser extent Australia have been the victims of leaky building paradigms. Canada’s experience was unprecedented and culminated in the most expensive remediation program in that country’s history. The New Zealand experience was far more far reaching and damaging and the woes that have been left in the wake of the LBS in NZ are still being felt by large numbers of New Zealanders.
There were different drivers that gave rise to the LBS in Canada and NZ. Untreated pine was very much the villain in NZ, whereas problematic design and the adoption of design concepts better suited to arid climates finding their way into the Canadian construction ecology gave rise to Canada’s woes.
Despite those differences, there are a number of common denominators that unite these three Commonwealth countries when leaky building causation is diagnosed, including but not limited to:
- boom time conditions;
- lowest common denominator, low-cost construction habits and practices;
- workmanship devoid of pride and an insufficient regard for the end user compounded by a preoccupation with profit maximization;
- regulations in some jurisdictions that have not been amended quickly enough to adjust to the proliferation of high-rise construction and the design implications that characterize that habitat; and
- no ‘early warning detector systems’ that enable policy makers to adjust policy settings quickly in order to respond to the ominous.
It follows that if Australia or any other country for that matter wants to either arrest or prevent the metamorphosis of their own Leaky Building Syndrome, regard must be had to the experiences, warnings, and lessons of other countries.
This is a Lovegrove and Cotton publication.
For related articles on the leaky buildings please see:
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 The Canadian Press “Leaky B.C. Schools to Cost Millions to Fix” (News Article, 7/9/2008) < https://bc.ctvnews.ca/leaky-b-c-schools-to-cost-millions-to-fix-1.322470>.
 Vancouver Sun, “Leaky Condo Crisis Rears it’s Head Again in B.C” (News Article, 22/5/2014) < https://vancouversun.com/business/real%20estate/leaky-condo-crisis-rears-its-head-again-in-british-columbia>.
 Rob Stock, “The ‘rottenomics’ of the $47 billion leaky homes market failure” Stuff.co.nz (News Article, 3/10/2019) < https://www.stuff.co.nz/business/116236850/the-rottenomics-of-the-47-billion-leaky-homes-market-failure>.
 Tom Hunt, “Wellington City Council Reveals True Cost of Leaky Homes- And It’s A Lot” Stuff.co.nz (News Article, 3/4/2016) < https://www.stuff.co.nz/dominion-post/news/78407357/wellington-city-council-reveals-true-cost-of-leaky-homes–and-it-is-a-lot>.
 Tim Roxburgh, “Leaking Buildings, Mould and Court Battles: The Dark Side of the Apartment Boom” Australian Broadcasting Corporation (News Article, 31/3/2017) < https://www.abc.net.au/news/2017-03-31/leaking-buildings-mould-court-battles-dark-side-apartment-boom/8403744>.